Privacy Policy

Last Updated: June 8, 2026

At Panaurex, we prioritize the confidentiality and security of our clients, suppliers, and partners. This Privacy Policy details how we collect, store, share, and protect information within our global pharmaceutical, veterinary supplements, APIs, and healthcare equipment trading operations.

1. Information We Collect

As a global B2B trading house, we collect business and professional contact data to facilitate trade transactions and respond to product catalog inquiries. This may include:

  • Corporate Details: Company name, registration status, licensing certificates, and operational regions.
  • Contact Information: Professional names, job titles, business email addresses, direct phone numbers, and WhatsApp numbers.
  • Transaction Details: Sourcing specifications, volume requests, import/export licenses, destination ports, and billing profiles.
  • Digital Data: IP address, device specifications, browser cookies, and interaction logs on our website.

2. How We Use Your Information

We process information to ensure compliance with healthcare distribution standards and to deliver trade logistics services, specifically to:

  • Coordinate and respond to inquiries made via email, phone, or our WhatsApp integration.
  • Verify importer credentials and comply with country-specific pharmaceutical and veterinary regulations.
  • Manage international supply chain logistics, customs clearance, and global distributions.
  • Share product portfolio updates, regulatory certifications, and trade terms of interest.
  • Monitor and optimize website performance, security, and responsive layouts across screens.

3. Sourcing & Compliance Data

Due to the regulated nature of active pharmaceutical ingredients (APIs), human medicines, and veterinary feed additives, we must maintain strict compliance logs. Data relating to manufacturing credentials (e.g. GMP, ISO certifications), batch records, and distribution paths is stored securely and processed in accordance with international healthcare safety requirements.

4. Sharing of Information

We do not sell, rent, or trade business contact data. We only share operational information with trusted entities necessary to complete international trade cycles:

  • Logistical Partners: Ocean carriers, air freight providers, customs brokers, and delivery teams.
  • Regulatory Authorities: Health departments, veterinary drug administrations, and customs control offices to comply with legal clearances.
  • Manufacturers & Laboratories: Certified producers and quality vetting laboratories to guarantee batch testing criteria are met.

5. Data Security & Retention

We implement industry-standard technical and structural safeguards to protect corporate records against unauthorized access, loss, or alteration. We retain commercial and compliance data only as long as required to fulfill trade duties, verify audits, and comply with international pharmaceutical tracking regulations.

6. Your Rights

You have the right to request access to the business contact data we hold for your organization, request corrections to operational records, or ask for the deletion of non-essential corporate contact listings. For any inquiries regarding data protection, please contact us directly.

7. Contact Information

If you have any questions or concerns regarding our privacy standards, please get in touch with our commercial operations office:

  • Corporate Headquarters: Mumbai, India
  • Email Correspondence: commercial@panaurex.com
  • WhatsApp Operations: +91 74988 73290